With government health care, more staff doesn’t equate to better service.
Madison, Wisconsin’s Veterans hospital blames “increased demand” for its longer wait times and seemed to blame Obamacare.
“We have seen a larger number of new patients,” hospital chief of staff Dr. Alan Bridges, tells the Wisconsin State Journal. “I firmly believe this is related to veterans choosing the VA as their accountable care organization, requiring them to sign up for health care.”
That “requirement” stems from the Affordable Care Act, which requires everyone to obtain a health care plan “or pay a penalty.”
And despite only seeing a 2% increase in appointments, the Madison VA hospital wait times have “more than doubled.”
The paper reports:
In June 2014, after veterans were reported to have died waiting for care at the Phoenix VA, a national audit said the average wait for a new patient to see a primary care doctor at the Madison VA was 51 days. It was 24 days at the VA hospital in Milwaukee and 17 days at the VA hospital in Tomah.
The VA’s wait time target was 14 days.
Recent VA system audits don’t include the same statistic, and Bridges said the Madison VA doesn’t track it.
But Madison VA officials said the average wait for all primary care visits — not just new patients — is now 3.6 days, up from 1.61 days a year ago.
The average wait for specialty care is 3.87 days, up from 1.58 days last year.
All this, despite an increase in staff.
The Madison VA has added “57 staff members, including six doctors, started evening and weekend hours at some clinics, and boosted use of telemedicine,” according to Public Affairs Officer Tim Donovan.
But despite the delays, hospital administrators want everyone to look at the bright side.
“It’s interesting to note, and it makes us feel very good to tell you that approximately 85% of the veterans who are offered choice, elected to receive their care from us,” Donovan says, according to ABC 27. “Even if it meant coming a little bit farther, or waiting a little big longer.”
Leave a Comment
COMMENTS POLICY: We have no tolerance for messages of violence, racism, vulgarity, obscenity or other such discourteous behavior. Thank you for contributing to a respectful and useful online dialogue.